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Looking for Stride Funding? You’re in the right place — we’ve just changed our name! 🥳 Read all about it here!

Let's walk through this together.

Open your web browser and navigate to Launch Servicing Portal for Stride Funding customers, and then come back here to follow along to the steps!

Start at Your Payment Portal

Step 1:

Set up & login to your Launch Servicing account

This is where you’ll manage your payments, check the status of your account, communicate with the servicing team, and more.

  1. Click “Register
  2. Follow the on-screen instructions
  3. Make sure all information entered matches the information you submitted in your funding application

Step 2:

Enroll in AutoPay - "Set it & forget it!"

Set up your payments ahead of time! Go to stridefunding.launchservicing.com

  1. Sign into your account
  2. Click “Manage Account
  3. Click “Manage Recurring Payments
  4. Click “Add a Recurring Payment
  5. Fill out the information following the on-screen prompts

Voila! Now you won’t have to worry about making manual payments each month.

Set it & forget it!

Step 3:

Report your income

You are required to provide verification of your income, each year after, and any time your income changes. If you are not earning at or above the minimum income threshold, you will have to request a deferment and provide documentation.

💡 To upload your income documentation, request deferment, or ask a question, simply send the servicing team a message under the Messages tab! You can attach your income documents, and/or explain the type of deferment you want to apply for directly in your message.


Why you should always report your income:

If you don’t report your income, Launch will set your monthly  payments as outlined in your Agreement—which may cause you to make higher payments than necessary.

A good rule of thumb: When in doubt—reach out!

Keep your payments accurate

  • If you prove you’re not employed or earning above the minimum income threshold, you won’t be required to pay that month!

Help ensure your account stays in good standing

  • If you stop making payments due to unemployment or low income but we don’t know, you’ll be marked delinquent!

…And if there’s a problem, always, always, always—reach out! ❤️

Who to Contact

For any questions at all—though we may direct you to Launch for questions related directly to your payment portal or account servicing.

https://www.stridefunding.com
(214) 775-9960
8 AM – 8 PM EST Monday – Friday
support@stridefunding.com icon
For any questions at all—though we may direct you to Launch for questions related directly to your payment portal or account servicing. https://www.stridefunding.com (214) 775-9960 8 AM – 8 PM EST Monday – Friday support@stridefunding.com
For questions about servicing, the payment portal, and repayment you can contact Launch, Stride Funding’s servicing partner, directly.

(For example, if you need help setting up your account or are having trouble making a payment.)


https://stridefunding.launchservicing.com
(833) 514-1834
8 AM – 6 PM CT Monday – Friday icon
For questions about servicing, the payment portal, and repayment you can contact Launch, Stride Funding’s servicing partner, directly. (For example, if you need help setting up your account or are having trouble making a payment.) https://stridefunding.launchservicing.com (833) 514-1834 8 AM – 6 PM CT Monday – Friday

You're all set!

If you've made it this far, congrats! Your account is all set up and good to go.

If you have any additional questions, please refer to the above contact info to reach out!